When subscribing to Order Management by GridBase® from Encompass, both Lenders and Title Providers can fully establish fully configurable document type mappings to accommodate any kind of workflows built around sending/receiving particular types of documents. Below is a flowchart illustrating how this mapping works with swim lanes.

During onboarding, each party will be asked to complete a mapping exercise. The Title Provider will be responsible for providing a list of Document Types from their system of record which they intend to send to the Lender. The Lender will be asked to provide the document type defined in Encompass that they wish to use for each of the Title Provider's document types (which can be one or many Title Provider document types to one Lender document type). To complete this part of the onboarding process, the GridBase® team will engage with both the Title Provider and the Lender to complete an intake spreadsheet which resembles the following example:

Once the GridBase® team has completed this part of onboarding, the Lender may leverage Encompass functionality to automatically place files of certain (Encompass) Document Types into their desired eFolder Document Folder. To configure this, the Lender's Encompass administrator would sign into Encompass and follow the steps below.