Knowledge Base
GridBase
Ink'd Signings
Recent Articles
Adding a user to Title/Lender Office
Instructions on how to add a notary to a title/lender office. This will be the same for each, with the exception of the OfficeType: whether that is Title or Lender. Title Users: Step 1) Navigate to the user's Profile Settings/Title Office *Note* Only ...Adding a User to Title and/or Lender Office (Manager)
Adding a Title User/Manager *Note* A manager will need to add new title users and notaries Step 1) Navigate to Products/Maintenance/ Office Maintenance/Office Step 2) Search a lender in the "Office Name" search box and select "search." Step 3) Ensure ...Conducting a RON Signing and Countersigning
(Pictures sourced from www.google.com) (updated 2025) NOTARY– Megan Proctor SIGNER 1– Etta Fitgerald SINGER 2– Sam Cooke COUNTER SIGNER 1– Felix the Cat COUNTER SIGNER 2– Fido the Dog (NOTARY Step 1) Start by going to your Profile Settings> Title ...(PHONE) Conducting a Sign-Ahead eSigning (Borrower View)
(updated 2025) On a phone, this is what it will look like (disclaimer: the colors and logos will be different) Step 1) When going to sign your edocs before the closing meeting, you will receive an email from FreedomMortgage@simplysecuresign.com. It ...(COMPUTER) Conducting a RON Signing - Signer View
(updated 2025) On a computer, this is what it will look like (disclaimer: the colors and logos will be different) Step 1) When going to sign your edocs before the closing meeting, you will receive an email from FreedomMortgage@simplysecuresign.com. ...
Popular Articles
How to enable GridBase in your Encompass environment
This guide explains how a lender's Encompass administrator can configure their Encompass account to enable the GridBase® service for the first time. Getting Started To begin, open your web browser and navigate to the Encompass portal (LO Connect). At ...Understanding Authentication with Encompass, GridBase, and a TPS
Encompass Service Authentication Overview ICE Mortgage Technology's loan origination system, Encompass, is a rich and complex system. As such, it offers its own learning and training materials, for which this article only intends to supplement and ...Resources for Developers
Developer Documentation and API Reference While GridBase® offers best-in-class user interfaces on most of its features, it also offers an Open, REST API that allows ultimate flexibility and makes lights-out integration possible between systems. ...Configuring Document Type mappings for Encompass
Understanding Document Mappings When subscribing to Order Management by GridBase® from Encompass, both Lenders and Title Providers can fully establish fully configurable document type mappings to accommodate any kind of workflows built around ...Configuring data extensions for Order Management in Encompass
Data extensions are a feature of Encompass that allows custom data to be leveraged for specialized workflows. To leverage these fields with GridBase® begin by signing into Encompass Web, click Services / Services Management and click the Field ...